If you need assistance, please contact Ventra Customer Service at 1-877-NOW-VENTRA (1-877-669-8368); open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST 353 reviews of Ventra Customer Service Center "Ventra is terrible. The card scans correctly maybe 1/3 times. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. All trademarks, service marks and trade names referenced in this material are the property of their respective owners.
I was told it would be $5 for a replacement via phone and mail or free if I went to the service… MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. I never leave negative reviews, but I'm making an exception.
Cards are issued by MetaBank™, Member FDIC, pursuant to license by MasterCard International Incorporated. Cards are issued by MetaBank™, Member FDIC, pursuant to license by MasterCard International Incorporated.
More than once I've had it scan twice for no apparent reason, and Ventra… © 2013 Chicago Transit Authority.
The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL 60601, will be temporarily closed for in-person service as of March 19, 2020, until further notice. All Rights Reserved.
357 reviews of Ventra Customer Service Center "Great customer service, both in-person and over the phone. This phone number is Ventra Chicago's Best Phone Number because 1,338 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-669-8368 include and other customer service … All Rights Reserved. The Ventra Service Center (VSC) located at 567 W. Lake Street, 2 nd floor, Chicago, IL 60661, will be temporarily closed for in-person service as of March 19, 2020, until further notice. For immediate needs, please call the Ventra Customer Call Center at 1.877.NOW.VENTRA (1.877.669.8368), open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST. It makes sense that there are so many negative reviews because (1) Chicagoans have the least amount of patience when it comes to anything…
354 reviews of Ventra Customer Service Center "I called the customer service line because my card was not functioning from a small 1/4" crack. Ventra will review it shortly.For immediate needs, please call the Ventra Customer Call Center at 1.877.NOW.VENTRA (1.877.669.8368), open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST.The Ventra Service Center (VSC) located at 567 W. Lake Street, 2 All trademarks, service marks and trade names referenced in this material are the property of their respective owners. Thank you for your submission. © 2013 Chicago Transit Authority.
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